Services Marketing : Integrating Customer Focus Across The Firm (Record no. 80289)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00513nam a2200181Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | £9,789,353,160,784 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| -- | SER / ZEI |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Zeithaml, Valarie A. / Bitner, Mary Jo |
| 245 #0 - TITLE STATEMENT | |
| Title | Services Marketing : Integrating Customer Focus Across The Firm |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 7th |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Chennai |
| Name of publisher | Mcgraw Hill Education ( India ) Private Limited |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 582 |
| 500 ## - GENERAL NOTE | |
| General note | 1031 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Koha item type | Department |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Gen Ref. Book | Modern College of Arts, Science and Commerce (Autonomous), Shivajinagar, Pune-5 | Modern College of Arts, Science and Commerce (Autonomous), Shivajinagar, Pune-5 | 29/03/2019 | Sai Books | 845.00 | 658.8/ZEI | O79991 | Books | Commerce |