000 | 00548nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 210723s9999||||xx |||||||||||||| ||und|| | ||
020 | _a978-81-265-2805-9 | ||
035 | _a44249 | ||
082 |
_a658.812 _BZIK / MCL / GIL |
||
100 | _aZikmund, William G. / Mcleod, Raymond Jr. / Gilbert, Faye E. | ||
245 | 0 | _aCustomer Relationship Management : Integrating Marketing Strategy And Information Technology | |
250 | _a- | ||
260 |
_aN. Delhi _bWiley India P. Ltd. |
||
300 | _a179 | ||
500 | _a5330 | ||
650 | _aCustomer Service | ||
942 | _cBK | ||
999 |
_c46568 _d46568 |